Items in stock are available immediately for delivery within 3-5 days of receipt of your order. For items made to order, the delivery time will vary according to the item. We will provide you with an estimated delivery date when your order is placed.
Standard Delivery (3-5 days)We provide a standard 3 to 5 day courier delivery service for regular orders and a pallet service for large orders. Orders are usually despatched next working day Monday to Friday and are usually delivered within 3 working days after despatch.
ZONE 1 (UK LOCAL)We offer free delivery within 50 miles of our workshop in Leeds LS28 5UJ to addresses in post code areas BD1-BD99, DN1-DN55, HD1-HD9, HG1-HG5, HX1-HX7, LS1-LS99, M1-M99, OL1-OL95, S1-S99, WF1-WF90, YO1-YO95.
ZONE 2 (UK MAINLAND)We offer standard courier delivery of 3 to 5 working days to UK mainland addresses in post code areas AL1-AL10, B1-B99, BA1-BA22, BB0-BB94, BH1-BH31, BL0-BL78, BN1-BN99, BR1-BR98, BS0-BS99, CA1-CA99, CB1-CB25, CH1-CH99, CM0-CM99, CO1-CO16, CR0-CR90, CT1-CT50, CV1-CV47, CW1-CW98, DA1-DA18, DE1-DE99, DH1-DH99, DL1-DL98, E1-E98, EC1-EC88, EN1-EN77, FY0-FY8, GL1-GL56, GU1-GU95, HA0-HA9, HP1-HP27, HR1-HR9, HU1-HU55, IG1-IG11, IP1-IP98, KT1-KT24, L1-L80, LA1-LA23, LE1-LE99, LN1-LN13, LU1-LU95, ME1-ME99, MK1-MK98, ML1-ML12, N1-N81, NE1-NE99, NG1-NG90, NN1-NN99, NP1-NP44, NR1-NR99, NW1-NW26, OX1-OX49, PE1-PE99, PL-PL95, PO1-PO41, PR0-PR26, RG1-RG45, RH1-RH77, RM1-RM50, SE1-SE99, SG1-SG19, SK1-SK23, SL0-SL95, SM1-SM7, SN1-SN99, SO1-SO97, SP1-SP11, SR1-SR88, SS0-SS99, ST1-ST55, SW1-SW99, SY1-SY99, TA1-TA24, TF1-TF13, TN1-TN40, TQ1-TQ14, TS1-TS90, TW1-TW20, UB1-UB18, W1-W14, WA1-WA88, WC1-WC99, WD1-WD99, WN1-WN8, WR1-WR99, WS1-WS15, WV1-WV99.
ZONE 3 (UK OTHER)Areas including Scottish Highlands, Scottish Islands, Northern Ireland, Isle of Man, Isle of Wight, Isles of Scilly, Channel Islands.
IMPORTANT For Zone 3 and other destinations, including mainland Europe, please call 0113 253 7376 for rates.
CollectionTo request a separate delivery quote or to organise your own delivery, you may complete your order by selecting 'collection' at the checkout.
Delivery TimesWe are unable to guarantee delivery times or call before delivery. A signature is usually required on receipt, so please make sure someone is available at the delivery address. To arrange a weekend delivery, please contact our sales team. If for any reason we are unable to despatch your order, or if you have chosen to collect your order, a member of our sales team will contact you with further details.
Expedited DeliveryWe can provide an expedited delivery service but this is dependent on stock status and location. Please call for rates.
PO Box Addresses?Unfortunately we cannot deliver to PO Box addresses as a signature is required for all deliveries.
BFPO Addresses?Unfortunately we do not deliver to BFPO addresses at this time.
Returns & Cancellations
If you change your mind or are unhappy with your Dovetailors product we will refund or exchange it provided you let us know within 7 days of receiving your order and that it is returned to us within 28 days or receiving your order in its original packaging and condition.
Our returns address is: Returns, Dovetailors Limited, 15/16 Festoon Rooms, Sunny Bank Mills, Farsley, LS28 5UJ.
Postage, packing and insurance incurred in the delivery of the goods to you are direct costs and cannot be refunded except in the case of cancellations.
IMPORTANT: This returns policy does not apply to personalised or bespoke items.
Full details can be found in our terms and Conditions.