Some of our designs are manufactured in small batches and are available immediately for delivery within 3-5 days of receipt of your order.
The majority of our products are made to order and the delivery time will vary according to the item. We will provide you with an estimated delivery date when your order is placed.
Bespoke items will be delivered personally on completion of the project.
Delivery charges vary according to the type of goods ordered. The cost of delivery for products in our online range will be specified in the product description.
If you change your mind or are unhappy with your Dovetailors product we will refund or exchange it provided it is returned to us within 28 days in its original packaging and condition.
Our returns address is: Returns, Dovetailors Limited, 15/16 Festoon Rooms, Sunny Bank Mills, Farsley, LS28 5UJ.
Postage, packing and insurance incurred in the delivery of the goods to you are direct costs and cannot be refunded except in the case of cancellations.
This returns policy does not apply to personalised or bespoke items.
Full details can be found on our Terms and Conditions page.